Discussion topic: Sky stream
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Message posted on 08 Nov 2025 09:52 PM
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Sky stream
Hi had my sky scream box replaced recently but same old problem no colour picture seems to be in back and grey my own smart tv has better quality and picture resolution has anyone else had this issue
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Message posted on 08 Nov 2025 10:04 PM
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Re: Sky stream
If two pucks do the same thing, doesn't that rather suggest that the television set is the issue?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Nov 2025 11:35 PM
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Re: Sky stream
It's a new tv just bought last week
Message posted on 26 Nov 2025 11:47 PM
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Re: Sky stream
I only have one tv
Message posted on 27 Nov 2025 12:24 AM
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Re: Sky stream
@calamero wrote:I only have one tv
Yes but you said it's happened on 2 different pucks now, which would indicate the issue is related to the TV most likely ( particularly if you have been using different HDMI cables with each puck you have tried?)
The other option is to try the connect it to a different HDMI port on your TV if it has more than one as perhaps it's the port that is the problem.
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