Sky stream with 2 different broadband connections

[Russella0]

Hi ,

I wonder if anyone is doing this or has an oponion on if this would be an acceptable thing to sky ...

We have ye olde sky plus in the house fed by the dish etc , we are looking to upgrade this to sky q or sky stream. My brother pays this bill.

I have my own sky stream subscription running quite nicely on a 4g connection, this is in an annex away from the house and cant use the main house broadband.

If I upgraded my sky stream to whole house and got a new sky stream box could I use this in the house.

So essentially I want to connect 2 stream boxes but they will be on 2 different broadband connections (so different isp ip addresses etc) but ARE on the same property ?

This way we could just have one much cheaper solution rather than paying sky for 2 subs for the same household.

Or would sky see this as me sharing my account with a different household because of the different connections.

TIA

[GD1]

@Russella0  You won't be able to haver Sky Q & Sky stream at the same address.

Using stream on 2 seperate broadband connections may well cuase an issue.

Are the annex and the main house listed as seperate addresses with both Roayl Mail & council tax?  If so then Sky would also see these as 2 seperate addresses.

[Russella0]

Hi , thanks for replying.

It's the same address for the annex and the house.

I'll try and ask sky directly although they're quite hard to speak to :(.

[TimmyBGood]

@Russella0 

We're told the back end platform for Stream (and Glass) specifically looks for devices on the same subscription which are operating behind different public IPs, as a revenue protection method to prevent multiple households at separate physical addresses sharing one Whole Home add-on.  Sky says an account detected as doing so may be either charged extra or blocked entirely.

[TimmyBGood]

@Russella0 

https://www.sky.com/help/articles/use-of-streaming-tv-subscription-outside-your-address

It's important to note that while the domestic situation you describe may well be entirely legitimate, it's extremely unlikely that an individual exception could be made on an automated system.

[Russella0]

@TimmyBGood  yes I think you've nailed it there. While morally I'd be in the right I think the system would see me as an evil pirate.  Thanks for the reply.

[Russella0 · Accepted solution]

Just in case this is of use to anyone ....

I phoned Sky - who seemed to have upped their game MASSIVELY on letting you talk to someone. The guy I spoke to was very knowledgeable and helpful. I've been dissing sky support for years but this guy was awesome.

So ...

You CAN have Sky Stream on 2 different routers. It may or may not flag up on their system. If it does they DO have a process where you can prove that the 2 broadband connections are in the same home (I'm not entirely sure how you do that but I'm assured this has happened in the past and been sorted. It's also ok to do this on 4g routers which is my situation.