Hello, we've just got sky stream and broadband, can't complain on broadband but the sky remote is so frustrating! The volume doesn't work after many attempts neither does the on/off button. We've reset it, done the 7&9,4&6,1&3 buttons, changed batteries, had a replacement, done all of it with that bit nothing works, it also doesn't seem to want to find out TV which is only about 4 years old. I'm at a loss of what to do, any help would be greatly appreciated. If SKY want to chat as I've been trying for the last few days to get through and not getting any further than the music, that would be fantastic!
