@Plumms wrote:
I've just had a new router. My pick is trying to update software but can't. It just sticks.
how do I get to settings to connect it to my new sky router.
In the first instance try connecting your puck to the new router via an Ethernet cable to get the update done
once you can get to the main screen use the reset network option in the settings to reconnect to your new WiFi network
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
