@J+cave wrote:
I have a sky streaming puck and it randomly stops streaming and also the picture and sound are frequently out of sync. Do I need a new puck?
Its possibly the strength of the internet connection it is getting. How do you have it connected via Wifi or ethernet cable? The next time it stops playing shows go to Netflix on the puck, then Get Help and Check My Network and it will run a diagnostic and tell you what download speed the puck is getting at that time.
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