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Discussion topic: Sky stream po uck

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Avatar for Barbara2122
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This message was authored by: Barbara2122

Message posted on ‎17 Jun 2026 11:00 AM

Sky stream po uck

My sky stream puck won't connect to my sky broadband
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎17 Jun 2026 11:02 AM

Re: Sky stream po uck

Posted by a Superuser, not a Sky employee. Find out more

@Barbara2122  Have you tried the guidance here?  https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎17 Jun 2026 11:02 AM

Re: Sky stream po uck

Posted by a Superuser, not a Sky employee. Find out more

@Barbara2122 try Sky's help here : https://www.sky.com/help/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-strea...

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