16 Jan 2025 11:23 AM
Hi,
I have ordered a sky stream package. I am aware there is a cooling off period to cancel it. Can I plug in the device, try it out and send it back if I change my mind? Thanks
16 Jan 2025 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more
@Me2954 wrote:
Hi,
I have ordered a sky stream package. I am aware there is a cooling off period to cancel it. Can I plug in the device, try it out and send it back if I change my mind? Thanks
Yes, if you don't you won;t know if it's a suitable serv ice for you.
16 Jan 2025 12:00 PM
Posted by a Superuser, not a Sky employee. Find out moreWhen you order Sky Stream, you’ll start a new contract and choose a new TV package.
The Sky Ultimate TV or Sky Essentials TV subscription includes Sky Entertainment and Netflix.
It's available on a 31-day rolling contract or an 24-month contract – giving you ultimate flexibility.
Both contracts come with a 31-day cooling off period.
After then, 31 days' notice is required for cancellation and for the 24-month contact, early termination charges might apply.