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Discussion topic: Sky stream not working

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This message was authored by: MrsGr

Sky stream not working

My sky stream won't play discovery plus and catch up it keeps saying on a note that I need an upgrade 

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This message was authored by: Deedee36

Re: Sky stream not working

Posted by a Superuser, not a Sky employee. Find out more

@MrsGr 

Have you gone through the discovery plus on sky sign up page?

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

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“Trying to help improve sky glass”
This message was authored by: MarkGoldsmith

Re: Sky stream not working

Posted by a Superuser, not a Sky employee. Find out more

So the first thing to check is that your Sky and discovery + accounts have successfully linked.

 

if you login to discovery + and go into your account it should show the subscription type as being "provided by Sky". Does it show this?

Sky Stream, Sky Glass Air and Sky Broadband customer

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