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Discussion topic: Sky stream issues

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This message was authored by: Lyn32

Sky stream issues

My sky stream keeps buffering all the time is there anything I can do or buy to make it stop doing this please

thankyou

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This message was authored by: BenJoBanjo

Re: Sky stream issues


@Lyn32 wrote:

My sky stream keeps buffering all the time is there anything I can do or buy to make it stop doing this please

thankyou


Improve your broadband speed and quality would be the first line of attack. 
Check what speed your puck is actually receiving by running a network check from the get help menu within the Netflix app. You need a minimum of 25Mbps constantly for Stream to function with any sort of reliability. 

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This message was authored by: Lyn32

Re: Sky stream issues

Thankyou and what can I do if I don't have that minimum spread please

This message was authored by: Super+Anthony

Re: Sky stream issues

It's probably the inadequate puck which needs severe updating and Sky to admit it

(Please Note: I am Neurodivergent )
This message was authored by: BenJoBanjo

Re: Sky stream issues


@Lyn32 wrote:

Thankyou and what can I do if I don't have that minimum spread please


If you don't have that minimum speed then it's pointless having Sky Stream. 
SkyOS which runs on it is server-based so needs a constant fast and stable connection. If you cannot provide it the you're better getting a different TV service. 

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