Sky stream home screen changed

[martin09061980]

Hi just wondering if any sky stream customers or sky glass customers on here have lost the currently playing option on the home screen the one normally above where it shows playlist , best of sky ect

[GD1]

@martin09061980  Try rebooting the puck

[Techm8]

I have the same issue

I have power cycled, rest etc etc

Whats the issue?

[martin09061980]

Tried rebooting router and sky stream and still the same so no idea what the issue is glad I'm not the only one 

[RODriscoll]

Same issue as well. 
has anyone figured out what's wrong?

I've rebooted etc and still no joy

[Techm8]

To confirm, still the same this morning.

Hour and half on chat this morning to achieve nothing so I'm about to cancel.

Hope you have better luck

[martin09061980]

Mine seems to have come back now so unsure if what it was possible temp issue on sky's side 

[KevNewMedia · Accepted solution]

Hi @martin09061980 @Techm8 @RODriscoll 

Thank you for reporting this problem.

We're trying to understand the problem. Can you take pictures of the problem, please?

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

[martin09061980]

•  mine seems to have come back now but yesterday the top row of options ie currently playing and recommendations disappeared from above playlist ect , but it's back now so very strange 

[KevNewMedia]

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@martin09061980 wrote:

Mine seems to have come back now so unsure if what it was possible temp issue on sky's side 

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Thanks for updating us all @martin09061980 

How are things for yourselves @Techm8 @RODriscoll 

[RODriscoll]

Yeah mines back too. 
Not sure what the issue was.

must of been on skys end