Discussion topic: Sky stream constantly fails
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Message posted on 09 Dec 2025 09:20 AM
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Sky stream constantly fails
Our sky stream has regularly said 'technical fault - please try again later'.
tried calling sky but only resolution they say is to have a booster (in the year 2025?!)
or to go back to sky Q (more money and they won't give me an 'exit fee' until after I commit to exit current contract.
any suggestions on what I should do?
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Message posted on 09 Dec 2025 09:45 AM
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Re: Sky stream constantly fails
@Jon170 wrote:Our sky stream has regularly said 'technical fault - please try again later'.
tried calling sky but only resolution they say is to have a booster (in the year 2025?!)
or to go back to sky Q (more money and they won't give me an 'exit fee' until after I commit to exit current contract.
any suggestions on what I should do?
There should be no exit fee when switching back from Stream to Q.
The issue will be that in order to get you back on Q they have to terminate your Sky Stream contract immediately so you will be without service until the Q installation can take place, which, at this time of year, may be some time.
If, on the other hand, you still have all your Q equipment, a Sky Q subscription can be turned on almost immediately.
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