Sky steam utter disappointment

[Truemartian]

I asked Sky to move back to Sky Q I was told you can but, we will disconnect your Sky glass subscription and make you wait for three weeks to send you an engineer to install a box that I know better than most of their engineers!! Retention team told me to watch on my IPad for few weeks. Absolutely disgusting 🤢 

basically. It's a tactic to never allow anyone to move back to Sky Q. What a horrible company. I have been with them for 26 years  never skipped a payment !!!! 

Furthermore more this box UI layout is awful, laggy and never respond to the remote properly no matter how many reboots you do. Even worst the home page Editorial curation is an absolute joke forcing the customer to look at 💩  I have zero interest in!!!! Sky yoh are a disgrace. 

[TimmyBGood]

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@Truemartian wrote:

basically. It's a tactic to never allow anyone to move back to Sky Q. 

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Quite possibly: Q is a decade-old end-of-life platform.

 

https://www.cordbusters.co.uk/sky-q-no-longer-sold-sky-website/ 

However it could also be that they weren't anticipating anyone making that move and really didn't do a good job of designing an appropriate pathway to enable it.