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Discussion topic: Sky shop not working

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This message was authored by: Sto74

Sky shop not working

Sky shop doesn't work

something went wrong but we're working on this.  Please try again later

mysky_1998

 

been like this since we join sky two weeks ago

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This message was authored by: MarkGoldsmith

Re: Sky shop not working

Posted by a Superuser, not a Sky employee. Find out more

@Sto74 have you tried rebooting the stream puck by unplugging it for a couple of minutes?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Exiled-in-HH

Re: Sky shop not working

Some community guidance....

 

https://helpforum.sky.com/t5/About-Sky-Community/ct-p/Members

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This message was authored by: Terenus

Re: Sky shop not working

I had to do a factory reset (in Settings) to clear this error. Oddly, it also made subtitles work! I had the puck new a week ago.

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