Sky puk

[Beck19]

My picture is awful and connection keeps dropping. The puk is very hot, I've had to unplug it to let it cool

[SuperMatt]

Hello, @Beck19. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141