Sky puck

[SteveT121]

Cannot play ch4 catchup from playlist ch4 are saying it's a network error 

[Stephen+Mourton]

@SteveT121    Try going to Settings, System management and choose App refresh, this will take a few minutes.  Also try a reset in the same menu either before or after the app refresh.  See if that helps.

[SteveT121 · Accepted solution]

All ready done this but I have found my issue. I have Sky broadband and router and I have allowed Channel4.com as a trusted website and my problem has been fixed