We have 2 Sky pucks and 3 TVs in the house (1 Puck with a Sony TV in the lounge, 1 puck with a JVC TV in my bedroom and 1 Samsung smart TV without a puck in my sons room). We had a very brief power cut yesterday morning (an added gift from Storm Babet!) After the power returned, I went to watch TV downstairs. The Sky remote turns the puck on and I can see the Home Screen, but most of the other buttons don't work. I'm unable to select anything or move through the menu. If I press the left "arrow", it turns the Puck off. If I press the voice control button, it allows me to search for programmes or apps but once the search is complete, I can't select anything. If I press the right "arrow" it brings up a search menu but again, it doesn't allow me to select or type anything. I've tried following the steps suggested by Sky, reconnecting the remote by holding down 1 & 3 but when it brings up the connect screen, I can't press the connect button so it obviously hasn't connected. I've checked the batteries and also changed them just to be sure but nothing changes. Our Sky Puck upstairs is unaffected but my Sons Samsung TV (without a Puck) has also stopped working. The standby light comes on but the screen is black. Everything was working the night before the storm which leads me to assume that the power cut caused some kind of power surge. The only TV that is working is the one in my room and that is the only device that was on at the time of the power cut. Any advice would be appreciated. Thanks
