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Discussion topic: Sky puck picture zoomed

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This message was authored by: Alan314

Sky puck picture zoomed

Picture is zoomed on start up having to reboot constantly 

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This message was authored by: lettice

Re: Sky puck picture zoomed

Posted by a Superuser, not a Sky employee. Find out more

That is probably more to do with your TV, than Sky Stream.

Two things to try.

 

Try changing your TV aspect ratio or 'zoom' level, go into your TV settings and look under picture settings.

 

You could also try going into the Sky Stream puck settings under Picture and Sound>Picture resolution and set it to 1080p

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This message was authored by: Rol1

Re: Sky puck picture zoomed

I have exactly same issue, nothing to do with aspect ratio as all other apps, tv totally fine.

This message was authored by: Chrisee

Re: Sky puck picture zoomed

Posted by a Superuser, not a Sky employee. Find out more

@Rol1 youe TV can have different settings for each input so your assumption it must be the puck is not true. Check the screen settings with your TV remote while Sky stream is running. Sky stream programming in normal aspect ratios with black bars at thecdside or top and bottom as required.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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