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Discussion topic: Sky puck not fit for prupose

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This message was authored by: THOMASNEIL

Message posted on ‎24 Jun 2025 08:27 PM

Sky puck not fit for prupose

sky puck displaying message technical fault .please try again later .what a joke out all come to watch some tv and you get this no bloody service

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎24 Jun 2025 09:04 PM

Re: Sky puck not fit for prupose

Posted by a Superuser, not a Sky employee. Find out more

@THOMASNEIL 

 

You are talking to other customers not Sky as this is a customer helps customer community. Have you tried powering it off for a minute at the mains in the first instance?

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: Anonymous

Message posted on ‎24 Jun 2025 09:41 PM

Re: Sky puck not fit for prupose

@THOMASNEIL If you aren't already doing so, it may be worth connecting to your router via ethernet cable (turning off WiFi in the settings). 

 

Some of these issues are down to poor WiFi. 

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