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Discussion topic: Sky not working

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Avatar for Paul-13
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This message was authored by: Paul-13

Message posted on ‎29 Jan 2025 01:07 PM

Sky not working

I have a message on my screen stating updating system software do not disconnect from mains or satellite dish. This may take up to 10 minutes however it has been more than 10 minutes and I still can't watch sky

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎29 Jan 2025 01:24 PM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more

Doesn't sound like a Sky Stream message.

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎29 Jan 2025 01:28 PM

Re: Sky not working

Posted by a Superuser, not a Sky employee. Find out more
@Paul-13 wrote:

I have a message on my screen stating updating system software do not disconnect from mains or satellite dish.

Sky Stream is not connected to a satellite dish.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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