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Discussion topic: Sky is a rip off

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This message was authored by: MartynWilliams

Message posted on ‎23 Jan 2025 09:33 PM

Sky is a rip off

You keep messing with the sky menu and it's affecting my epilepsy. Why do you keep messing with it? I'm not paying for a shoddy service, I demand a better service or I want my contract cancelled
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This message was authored by: mikealanr

Message posted on ‎23 Jan 2025 09:38 PM

Re: Sky is a rip off

Posted by a Superuser, not a Sky employee. Find out more

Hi @MartynWilliams 

 

Your not talking to Sky. This is a customer helps customer forum. What do you mean by "messing" with the menu? Items do move around the screen depending on content being pushed, but not 100% sure what your issue is.

 

If you provide more information the community will do it's best to assist.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: MartynWilliams

Message posted on ‎23 Jan 2025 09:45 PM

Re: Sky is a rip off

I have epilepsy and I've spoken to sky last month about them messing with my sky menu and causing my epilepsy to flare up. They have done something to the playlist now and I can't find what was there. I am fed up with paying for shoddy services and pathetic automated help screens. 

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Message posted on ‎23 Jan 2025 09:47 PM - last edited: ‎23 Jan 2025 09:47 PM

Re: Sky is a rip off

Posted by a Superuser, not a Sky employee. Find out more
@MartynWilliams wrote:

I have epilepsy and I've spoken to sky last month about them messing with my sky menu and causing my epilepsy to flare up. They have done something to the playlist now and I can't find what was there. I am fed up with paying for shoddy services and pathetic automated help screens. 

If the service isn't to your satisfaction cancel.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Stephen+Mourton

Message posted on ‎24 Jan 2025 10:31 AM

Re: Sky is a rip off

@MartynWilliams   You keep saying Sky is messing with your menu, but you are not making clear what exactly they are doing, and how that then effects your epilepsy.  As mentioned this is not Sky just a users forum but we do like to help others out  but need more information please.

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