Sky cinema not loading

[Megan9109]

Hi, 

I bought the sky cinema package today however when clicking on movies to see the new and old movies, it just loads and loads but nothing comes up. Is this a common error or because I've only just got it today?

I can see the cinema channels and watch films that way. But not other films using the movies buttons. 

Regards,

Megan 

[GD1]

@Megan9109  Have you tried rebooting the TV?

[Megan9109]

No - will this delete everything I've downloaded?

[GD1]

@Megan9109  Sky Glass does not download anything, items are added to a playlist, everything is on the cloud.

Anything available on Sky Movies will still be there to add to your playlist, anything a;lready added will still be there.

[Megan9109]

I don't have sky glass, I have the little box

[GD1]

@Megan9109  Do you mean Sky Stream?   As you posted in the Glas forum.

In any event the same reply applies above 🙂