The puck light underneath is white but nothing else. No option on TV to select Sky. Tried resetting puck but no flashing lights come on. Remote works fine. Any ideas? Maybe need new puck. Not even a year old though!
I'll move your post as mention of a puck is definitely not a Sky Q issue.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer). Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan + My good journey to Sky Stream from Sky Q. Click here to read
