The puck light underneath is white but nothing else. No option on TV to select Sky. Tried resetting puck but no flashing lights come on. Remote works fine. Any ideas? Maybe need new puck. Not even a year old though!
I'll move your post as mention of a puck is definitely not a Sky Q issue.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
