Hi @Tracy189
No issues here. If this was a mass outage there community would be flooded with posts. Try powering off your puck at the mains, rebooting your internet, waiting for your router to come back online and then power your puck back on.
For future reference sky post service information relevant to your service here: https://www.sky.com/servicechecker
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
