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Discussion topic: Sky Stream stops...screen goes black.

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Avatar for Mulally
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This message was authored by: Mulally

Message posted on ‎14 May 2026 09:16 PM

Sky Stream stops...screen goes black.

Screen goes black, simply switches off. Have to un-plug puck then plug in again. Sky restarts. Can happen 2 or 3 times in a few hours.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎14 May 2026 09:20 PM

Re: Sky Stream stops...screen goes black.

Posted by a Superuser, not a Sky employee. Find out more

@Mulally  Your post has been moved from the Sky Go board which is a PC/Mobile app.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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