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Discussion topic: Sky Stream remote: volume controls inverted when using soundbar.

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This message was authored by Rouleur834 This message was authored by: Rouleur834

Sky Stream remote: volume controls inverted when using soundbar.

Hello,

 

Set-up Sky Stream today including setting-up remote to control volume on Bose soundbar. Worked through the available options offered by the set-up and chose the first option that seemed to work. Unfortunately, the sound control is inverted. Pressing up volume on the remote actually turns the volume down. How can I get into the settings and try another option?

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This message was authored by mikealanr This message was authored by: mikealanr

Re: Sky Stream remote: volume controls inverted when using soundbar.

Posted by a Superuser, not a Sky employee. Find out more

hi @Rouleur834 

 

Press 7 & 9 together for three seconds to reset your remote. 

Pree 1 & 3 together for three seconnds to go through the bluetooth setup.

 

You should see the "connected" message and same onscreen prompts as before.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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Rouleur834
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This message was authored by Rouleur834 This message was authored by: Rouleur834

Re: Sky Stream remote: volume controls inverted when using soundbar.

Thank you. Much appreciated.

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