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Discussion topic: Sky Stream purchase enquiry

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This message was authored by Anonymous This message was authored by: Anonymous

Sky Stream purchase enquiry

i want stream but cannot speak to anyone at sky 

 

Moderator note: Amended title to better reflect query

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This message was authored by GD1 This message was authored by: GD1

Re: want sky stream but no one at sky will speak to me

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous wrote:

i want stream but cannot speak to anyone at sky 


Why?  Whats happening when you call?

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Topic Author
This message was authored by Anonymous This message was authored by: Anonymous

Re: want sky stream but no one at sky will speak to me

Voice options don't work and website says try later! I'm a VIP of 10 years 

This message was authored by CIEWM This message was authored by: CIEWM

Re: want sky stream but no one at sky will speak to me

I recently moved from Sky Q to Sky Stream. I did it all on the phone. They tried to push Sky Glass saying it was somehow better (it's just a TV with Sky Stream built-in). It might be if your TV is not very good. But ultimately switching was not an issue. 

This message was authored by GD1 This message was authored by: GD1

Re: want sky stream but no one at sky will speak to me

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous So your post title and content is seriously misleading, infact what the issue is you can't seem to get past the IVR prompts, not that no one will speak to you.

 

When calling don't follow any prompts eventually you'll be put through to an adviser

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: want sky stream but no one at sky will speak to me

.... and don't say YES to the autobot if offered a link ... say NO😉

Exiled in HH
This message was authored by cliff53 This message was authored by: cliff53

Re: want sky stream but no one at sky will speak to me

Call and go through to "thinking of leaving"

They will answer immediately

Steveboy
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