16 Aug 2024 12:28 PM - last edited: 16 Aug 2024 03:56 PM by Daniel-F
i want stream but cannot speak to anyone at sky
Moderator note: Amended title to better reflect query
16 Aug 2024 12:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@Anonymous wrote:
i want stream but cannot speak to anyone at sky
Why? Whats happening when you call?
16 Aug 2024 12:39 PM
Voice options don't work and website says try later! I'm a VIP of 10 years
16 Aug 2024 12:41 PM
I recently moved from Sky Q to Sky Stream. I did it all on the phone. They tried to push Sky Glass saying it was somehow better (it's just a TV with Sky Stream built-in). It might be if your TV is not very good. But ultimately switching was not an issue.
16 Aug 2024 12:42 PM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous So your post title and content is seriously misleading, infact what the issue is you can't seem to get past the IVR prompts, not that no one will speak to you.
When calling don't follow any prompts eventually you'll be put through to an adviser
16 Aug 2024 12:49 PM
.... and don't say YES to the autobot if offered a link ... say NO😉
16 Aug 2024 12:55 PM
Call and go through to "thinking of leaving"
They will answer immediately