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Discussion topic: Sky Stream not remembering progress/continue watching

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This message was authored by chocofenix This message was authored by: chocofenix

Sky Stream not remembering progress/continue watching

Hi

 

I've seen this asked a few times and done all the steps - factory reset, analytics on, connected standby etc.

 

I don't know if it's linked to latest updates, but any programmes watched through (sky channels) on-demand will appear for a while in continue watching, but the next time I load from standby they're gone and when I go to the specific program it starts from the beginning again.

 

anyone else experience it this year?

1.3 (Build QS034.023.02P/UI 1.12.6/Platform 7.9p30s1)

 

thanks for any advice

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Stream not remembering progress/continue watching

Posted by a Superuser, not a Sky employee. Find out more

@chocofenix wrote:

Hi

 

I've seen this asked a few times and done all the steps - factory reset, analytics on, connected standby etc.

 

I don't know if it's linked to latest updates, but any programmes watched through (sky channels) on-demand will appear for a while in continue watching, but the next time I load from standby they're gone and when I go to the specific program it starts from the beginning again.

 

anyone else experience it this year?

1.3 (Build QS034.023.02P/UI 1.12.6/Platform 7.9p30s1)

 

thanks for any advice


Did you try turning the analytics off, leaving it off for a minute then turning it back on. Its worth noting that when doing this is can take a couple of days for the content to repopulate.

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