Sky Stream interference on tv

[DavyAD]

I have Sky Stream ethernet connected, I'm getting pixilated screen, interference with sound and buffering loading apps. Anyone else having the same issues and any solutions?

[GD1]

@DavyAD  What speed  broadband do you have, can you open the Netflix app on your puck and go to Get Help, run the connection test, what speed is being reported?

[DavyAD]

I have Fiber 100 , speed test says 87.53Mbps

[CyclingPete]

Same here, 300 Mbs internet and the amount of interference on BBC1 has been terrible. I've unplugged the puck and it's better for a short while. I get black screens too and have to change to another channel then back again. Last night (Sunday 22/09) I resorted to using iPlayer instead of "live" tv.

Discovery+ gets stuck on the image and the sound carries on; this is a frequent problem though I'm not sure this is related to the Sky provided content.

It's getting so bad I may choose to switch back to terrestial tv.

[DavyAD]

I had to switch from Virgin to Sky as I've moved to a new development, I can't wait until Virgin install fibre in the area, Sky is the worst service I've had in years.

[CyclingPete]

SKY stream is usually good but, of late, it has had issues. No doubt SKY will say it's my rather brilliant broadband and suggest I do all sorts of rubbish rather than admit they are the problem.

[CyclingPete]

It's getting much worse, Now I'm getting black screens. Last night I had to switch to iPlayer. 

Come on Sky FIX THIS