Sky Stream SW - which SW leve in your puck?

[Neskutz]

Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

[MarkGoldsmith]

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@Neskutz wrote:

Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

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Sky typically roll out software releases in small batches to customers and therefore can take several weeks for all customers to recieve the updated software on all their compatiable devices.

[Dazzasky · Accepted solution]

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@Neskutz wrote:

Hello,

i recently had a problem with Sky Stream and i reported it to SKY, and also to this forum.

last week i noticed that the problem i reported was not there any longer so i checked and compared the SW levels and realised that the SW in my puck has been upgraded

Before and Current SW:

I am not sure if the upgrade was only personal to my puck or if it was a general release

can you guys tell me which SW is the equivalent to the above running in your puck?

thank you

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The current software being rolled out at the moment is QS033 so I imagine you have got that software by mistake unless you're a member of staff @Neskutz