Sky Stream Questions

[C-H-I]

Hello

We are looking at getting Stream primarily for CNBC channel.

Does this channel get included for gree?

To get Sky Go app access do we need to add Whole Home (additional stream)?

We are at 17mb download - will this be enough?  If not i presume the ethernet port will work better in any case?

I presume if the contract is canclled we have to return the device?  If not we will be changed for it, but also will the free channels work?  I presume not.

Thanks

[Tim+Adams]

Hi @C-H-I 

Stream / Glass is a subscription only service, there's no free channels as such. If you were to stop subscribing then no channels work. 

https://www.sky.com/help/articles/tv-channel-list-sky-glass

Sky Go is included but to watch on a Games console / Apple TV requires the WholeHome subscription.

Cancellation and keeping the device will result in a non return fee however Sky still own the device and they will continue to attempt to recover their equipment, plus it won't work without a valid subscription.

The minimum recommended speed is 25Mbps 

Thanks,

Tim

[Chrisee]

@C-H-I to get Sky Stream you have to subscribe to Sky's Ultimate TV package which includes CNBC and costs £26 a month but you might find an offer see here for a full channel list https://www.sky.com/help/articles/tv-channel-list-sky-glass.

The puck is "lent" so goes back if you stop paying and simply wont work. CNBC is free to view with a Freesat receiver or similar but you would need a dish. Sky have increased the internet speeds "required" for Stream to a minimum of 25Mb/s but actually 17Mb/s should be fine for HD channels but not UHD.

Sky Go does not require the Whole Home pack but you get more devices, the ability to download and the ability to use games consoles if you buy the add-on.

[Lucyliu2]

Good morning.

I do not believe that CNBC is legally available on any platform in the UK. You would need a VPN on your computer to enable you to log into CNBC in New York.

Sky Go is available to any user with a Sky Subscription.

Sky recoment at least 25Mps for Glass or Stream. Personally I would prefer double that, Stream needs lots of bandwidth.

The nominal speed of your broadband may not be the speed that gets to your Stream Puck,  easy enough to check but you need to have the puck to do that.

Finally a Sky stream package should cost £20 odd for a basic setup, Sky Go included. The Stream Puck is included but is 'on loan', will need to be returned when the contract finishes.

[TimmyBGood]

@C-H-I 

If that's 17Mbs to the address, it may well be extremely marginal for Stream once other device use and WiFi losses are factored in.

As noted above, nothing is 'free' on Stream.

[Tim+Adams]

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@Lucyliu2 wrote:

Good morning.

I do not believe that CNBC is legally available on any platform in the UK. You would need a VPN on your computer to enable you to log into CNBC in New York.

Hi @Lucyliu2 

CNBC is available via Sky, it's perfectly legal.

Thanks,

Tim

[oj01]

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@Tim+Adams wrote:

The minimum recommended speed is 25Mbps 

Thanks,

Tim

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Despite the radio ad currently airing still stating a minimum 10Mbps

[Lucyliu2]

That is CNBC UK, not CNBC.

They are different, the OP would need to check to see if the UK version has the content that they are looking for.