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Discussion topic: Sky Stream Puck and Remote not working

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This message was authored by a-smith This message was authored by: a-smith

Sky Stream Puck and Remote not working

One of our Sky Stream pucks will not turn on - when rebooted it powers on, goes to Sky screen but then turns off.  

At the same time, the remote will not light up, or work at all.  We've replaced batteries, turned on and off and tried re-pairing to no avail. 

Any clues or suggestions to what we can try or what the problem is?

 

Thank you 

 

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