Sky Sports pixelation problem

[KandyKat]

So, over the past few days, we've had issues with pixelation on Sky Sports and ITV channels. Having searched the forums, I can see this has been a problem in the past for many people, and I have therefore done all the checks and reboots etc that were suggested in the older posts. 

I'm on Vodafone Fibre for Broadband with speed never dropping below 60mbps, and Sky Stream puck is connected via ethernet cable.  I've rebooted my router, reset the puck, checked all cables and connections, don't have any other devices nearby, and puck has ample space around.

Anyone else still having this problem, or have any other suggestions that I can try to sort this problem out?

[Tom-W19]

Hi @KandyKat 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147