Sky Pucks are rubbish

[KenCam]

Is anyone else having frustrating intermittent problems with Sky Puck. My broadband is high perf fibre. Sky puck just loses connection. Please help! 

[TimmyBGood]

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@KenCam wrote:

Is anyone else having frustrating intermittent problems with Sky Puck. 

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Repeated posts on the topic would suggest a percentage of Puck users experience that issue, but only Sky knows what proportion of subscribers that represents.

[KenCam]

Does anyone have a number to speak to Sky? 

[Fothergill1]

Hi @KenCam  If Sky is your mobile provider you can phone them by  dialling 150.

If it is not your provider have a look at the following link which contains some phone numbers;https://www.sky.com/help/articles/viewing-help

Unfortunately I cannot include the actual phone number as the forum filters will reject it.

[Dogg16]

Yep.  And mine is about 3m from the router. Awful  system.  

[MarkGoldsmith]

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@Dogg16 wrote:

Yep.  And mine is about 3m from the router. Awful  system.  

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@Dogg16 is your puck also out in the open I.e it's not on an enclosed shelf of a TV cabinet?

[HuffMcMonkey]

Had them since the launch of sky glass.

Still barely out of beta testing in my opinion. If they weren't rented I would have launched them into the river.