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Discussion topic: Sky Pucks are awful

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This message was authored by: MrFoz144

Message posted on ‎04 Feb 2025 11:20 AM

Sky Pucks are awful

I've had my sky puck for several months. Absolutely garbage. Today I have again got the black screen......they try to blame your Internet, your TV, anything except the puck. 

My Internet is fine. My TV is fine. I can watch Netflix, Prime or Disney no issues. But this puck pucks me right off. 

I've cancelled my Sky TV completely because of it. Absolutely garbage. 

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr

Message posted on ‎04 Feb 2025 11:40 AM

Re: Sky Pucks are awful

Posted by a Superuser, not a Sky employee. Find out more

Hi @MrFoz144 

 

I have 4 pucks and a Glass and don't suffer from such issues. If you provide more info on the issues and what your set up is, the community will try to assist. But remember we are fellow subscribers not Sky, and we don't know unless you tell us..

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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