Sky Puck getting 1mbps, but same spot 76?

[C_field]

Netflix says my puck is gettig 1mbps but my laptop next to it is getting 76mbps. Is this a dodgy puck? I've turned it on and off and reset everything... but just seems to keep dropping out. 

[martswain]

If you have dual band router, most are, the puck and laptop may be connecting to different bands and the puck has a weaker signal and/or interference.

If you don't have a mesh WiFi setup, try splitting the SSIDs in the router menu and then connect the puck to the one with the best signal.