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Discussion topic: Sky Puck and Go link

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This message was authored by: Toastednuts

Message posted on ‎28 Apr 2025 09:35 PM

Sky Puck and Go link

I was sold Sky with 2 pucks and told I could use Sky Go on additional TVs via Xbox apps. The problem is that if I watch part of a program on a TV with a puck, then switch to a TV with Sky Go it does not know where I left the programme. You then have two watch two sets of adverts to fast forward to the same place. How do I link the two processes so that Sky go knows where the puck left off?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎28 Apr 2025 09:56 PM

Re: Sky Puck and Go link

Posted by a Superuser, not a Sky employee. Find out more

@Toastednuts  Sky Go is a legacy product intended for Sky Q, and is not linked to stream, thefore it won't know wht was watched on the pucks.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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