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Discussion topic: Setting up Sky Stream issues

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This message was authored by Jane153 This message was authored by: Jane153

Setting up Sky Stream issues

I've just plugged in my new Sky Steam Puck. It worked initially but when I tried my fire stick I seem to have lost connection to everything. 
I've tried changing the source on my tv t make sure it's connecting to the correct HDMI but I just get 'No Signal'

ive turned it off at the mains. I've tried re-connecting the remote and the puck following the online instructions but nothing is working. 
can anyone advise please?

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This message was authored by Mark39 This message was authored by: Mark39

Re: Setting up Sky Stream issues

Posted by a Superuser, not a Sky employee. Find out more

If your Firestick is still connected, try unplugging it.

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