Screen always Freezing

[JerryD]

dont really have a screen freezing issue except when im watching football, well everytime i watch it, and thats the OnLy time......why???

cannot run an ether cable due to hub location, do the resets etc etc, am i missing something???

[Nigelb1972]

True running a speedtest via the Netflix app. Most of the time, screen freezes are a result of buffering caused by a low WiFi connection speed between the puck and your router or interference on the WiFi connection..

Ideally, you need a stable WiFi connection between the puck and router of around 25mbps for HD or 35mbps for UHD 

[JerryD]

Something to check, but only when football is on??? 

I've been thinking would an internet booster help????

[JerryD]

I've lost 8 minutes tonight, the game has finished real time but I still have 8 minutes to go.....this is crazy!!!!

[MarkGoldsmith]

It will be the strength and stability of your Wifi.

I had the same thing when i first got a Sky Stream (also only on live sport), all went away when switching from Wifi to ethernet as its a more stable connection

[JerryD]

Yeah, everyone says that, but not an option with the hub location.....

[FunkyL]

We get this as well, and the puck is wired so not a wifi issue