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This discussion topic has been answered Discussion topic: Sattelite

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This message was authored by: Alan181

Sattelite

I still have a tradtional sattelite package. Would like to try internet type one but would i forever lose option going back to dish ?


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This message was authored by: mikealanr Answer

Re: Sattelite

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alan181 

 

You have a 31 day cooling off period before you have to send your kit back to sky where they can reinstate your satellite services. (Q only not Sky+)

 

However do your research Glass & Stream are very different reliling on apps and cloud recording and have a different channel line up than Q. Channels are delivered by broadband so you need a quick internet connection.

 

Good starting points: https://www.sky.com/help/articles/sky-stream-faqs

 

And 

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: mikealanr Answer

Re: Sattelite

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alan181 

 

You have a 31 day cooling off period before you have to send your kit back to sky where they can reinstate your satellite services. (Q only not Sky+)

 

However do your research Glass & Stream are very different reliling on apps and cloud recording and have a different channel line up than Q. Channels are delivered by broadband so you need a quick internet connection.

 

Good starting points: https://www.sky.com/help/articles/sky-stream-faqs

 

And 

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass

 

MikeAlanR

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by: Jporch316

Re: Sattelite

Posted by a Superuser, not a Sky employee. Find out more

@Alan181 wrote:

I still have a tradtional sattelite package. Would like to try internet type one but would i forever lose option going back to dish ?


Hi

 

when switching to a sky stream the satellite will be left on your wall. The only equipment sky request to be returned is your receiver box(es), hdmi cable, power cable and remotes. As noted above you keep these for 31 days in case you need to revert.

the satellite dish is not removed nor returned 

——————————————————————————
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
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