0

Discussion topic: STREAM PUCK DELIVERY

Reply
Avatar for LK64man
Level 1 icon
What's this?
This message was authored by: LK64man

Message posted on ‎16 Sep 2026 10:52 AM

STREAM PUCK DELIVERY

hi, I ordered my stream puck on 05 September and as of today (16th) I still have not received it or had any information via the app for delivery.  I spoke to someone a few days ago that confirmed my order was pending but couldnt give any more information.  Has anyone else had this issue or is awaiting a delivery after over 10 days?  Just wondered if there was a problem with deliveries.

Report post
Post 1 of 2
109 Views
Reply
Reply

All Replies

Avatar for WelshGeezer
Level 4 icon
What's this?
This message was authored by: WelshGeezer

Message posted on ‎16 Sep 2026 11:16 AM

Re: STREAM PUCK DELIVERY

This is not a normal ordering experience. You should not be waiting this long for the Puck to be delivered, let alone dispatched. If it were me, I would be back on the phone chasing things up.
Sky Glass 55" - Gen 2, Sky Glass 43" - Gen 2, Sky Glass 43" - Air (all on ethernet) & three Stream Pucks (all unused gathering dust in a drawer) powered by Vodafone Full Fibre - 910

Router? Two TP-Link Deco BE65’s (v2 / Firmware Version: 1.3.5)
Report post
Post 2 of 2
91 Views
Reply
Reply