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Discussion topic: Replacement stream remote not pairing with TV

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This message was authored by: Cr55

Replacement stream remote not pairing with TV

Received my new replacement sky stream remote today.

However it will not pair with the TV. Had no trouble with the old sky remote until it started going through batteries every month.

Tried typing in the tv model no, no luck there.

Tried through all the options of finding the remote, still no joy.

Why is nothing simple with sky. 

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This message was authored by: Jporch316

Re: Replacement stream remote not pairing with TV

Posted by a Superuser, not a Sky employee. Find out more

@Cr55 

Which tv ? The remotes sometimes require a firmware update so maybe wise to give it another go in a few hours or so 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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