@Moaz321 We are customers like yourself on this forum so cannot help with these sort of account issues. If Sky were to read your post they would not be able to identify you from the post.
I have escalated your post to the Community Messaging Team who can sometimes help with refunds.
The link below explains how the procedure works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Keep a look out for the speech chat bubble that will appear on the bottom left of your screen when you are logged onto this forum (you will need to refresh your browser from time to time until you see the chat bubble). When the blue bubble does appear you have 48 hours to respond or the chat will be automatically closed. Note replies from Sky are not instant so you will need to regularly check the chat thread.
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