Problem with SKY Go

[Chippan69]

My sky puck has nothing can't connect to internet. It's a wired connection and we are using the internet as always 

[Stephen+Mourton]

@Chippan69  I presume you are referring to Sky Stream not Sky Go? 
If you can talk us through what is happening that would help and we may be able to advice you.

[Chippan69]

My stream dies every day, and needs restarting but today it took 4 hours of regular testing to get a connection.

i gave up in the WiFi connection as it never picked up the WiFi, so got a WiFi extender behind the unit and plugged it in. 
I just can't seem to get a fluid and stable connection.

[Anonymous]

You need to try connecting the stream puck to the router via a Ethernet connection 

[elinormcb]

No not Sky stream - Sky Go

[Anonymous]

Sky Go isn't available on the Sky stream puck.