Can you explain a bit more about what it is that is not working.
If it's not turning on, have a read of thefollowing Sky help article, namely doing the recovery procedure on step4;
https://www.sky.com/help/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-sky-stream-...
Sky Community Superuser. What is a Superuser?
Click here to find outSky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q.
Click here to read
