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Discussion topic: Puck wifi speed keeps dropping

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This message was authored by emcpeter1 This message was authored by: emcpeter1

Puck wifi speed keeps dropping

Hi

I have 1GB line Sky Broadband Live and. On checking the Netflix speed app, get well over 200mb via WiFi. For no reason I start getting a poor connection with Sky and on checking thr Netflix speed, it's dropped to 4mb. 

 

If I then go into  Sky settings and reset the puck, I'm back at 200mb plus. 

 

Do clearly the Sky system is causing an issue meaning the speed drop. I can't keep reseting the puck every day. 

 

Really wish I could have had Sky Q!

 

Any thoughts on what might be wrong? Faulty Puck?

 

 

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