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Discussion topic: Puck stuck on software update

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This message was authored by: ben2023

Puck stuck on software update

My sky puck is stuck on trying to install an update it been like this for days I tried unplug and plug back in that dose not work I tried Internet cable that dose not help so I am stuck 

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This message was authored by: MarkGoldsmith

Re: Puck stuck on software update

Posted by a Superuser, not a Sky employee. Find out more

@ben2023 is this a new stream puck that hasn't been setup before?

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This message was authored by: ben2023

Re: Puck stuck on software update

No this puck is what I using now I had it for about 2 years 

This message was authored by: MarkGoldsmith

Re: Puck stuck on software update

Posted by a Superuser, not a Sky employee. Find out more

Where are you seeing its stuck doing a software update then?

Sky Stream and Sky Broadband customer

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