Discussion topic: Puck makes high pitched noise

This message was authored by: Spjg · ‎14 Feb 2025

Hi I'm a new Sky Stream customer who has just installed a Sky puck. However we notice it makes a constant high pitched noise.It's not loud but certainly annoying.

Does anyone know if this is normal. I presume as it needs access to the WiFi for streaming I can't hide it away.

This message was authored by: GD1 · ‎14 Feb 2025

@Spjg It's not normal, there shoud be no sound coming from a puck, I would give Sky a call as it may be faulty.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Dazzasky · ‎14 Feb 2025

@Spjg wrote:
Hi I'm a new Sky Stream customer who has just installed a Sky puck. However we notice it makes a constant high pitched noise.It's not loud but certainly annoying.

Does anyone know if this is normal. I presume as it needs access to the WiFi for streaming I can't hide it away.

Try giving it a reboot to see if it stops the noise. If not then call Sky @Spjg

Discussion topic: Puck makes high pitched noise

Puck makes high pitched noise

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