Hi @MLW21
Try opening netflix, open the menu (on the left) and scroll down to "Get Help?". In the menu choose "reload netflix".
The other thing to ensure is that your not trying to use it on more than 2 screens consecutively (depending on your plan). Https://www.sky.com/help/articles/netflix-faqs.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
