Price increase

[Virgogirl]

My Sky puk instalment has increased without notification. Started at £26 then went to £29 and yesterday £34 was taken. This is not an annual increase as it is every few months. I don't even watch any sky channels but need the box as a conduit to watch tv. Feeling a bit ripped off. 

[Dazzasky]

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@Virgogirl wrote:

My Sky puk instalment has increased without notification. Started at £26 then went to £29 and yesterday £34 was taken. This is not an annual increase as it is every few months. I don't even watch any sky channels but need the box as a conduit to watch tv. Feeling a bit ripped off. 

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Could it be that you had offers that have now expired @Virgogirl 

[peter-marlow+1966]

You don't for the puck after you paided the £39.99 the puck is only loaned so you month payment are for the subscribion that you have with sky and as already stated you possblie have offers finished you can check this on the my sky app

[Fothergill1 · Accepted solution]

Hi @Virgogirl and welcome to the forum.  £26 is usually the discounted price for the Ultimate viewing package (I am currently on this discount).  The month where you were charges £29 would be when the discount expired part through the month and you were charged pro-rata.  The following month you would have been charged the full amount of £34.

On the homescreen if you look at "MySky" you can view your past, present and future bills where details of the discounts etc can be viewed.