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Discussion topic: Premier Sports app issue

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This message was authored by: agmbrasil

Premier Sports app issue

The Premier Sports app on Sky Stream now has a pop up asking to accept or reject cookies however there doesn't seem to be away of selecting accept or reject, meaning you can't watch anything on the app currently. 

 

Am I missing something on how to dismiss the pop up?

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This message was authored by: Audrey+ST

Re: Premier Sports app issue

Did you get a resolution as it's happening for us now 

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This message was authored by: agmbrasil

Re: Premier Sports app issue

No, still happening for me, not sure if it is a Premier sports problem of a Sky Stream problem. It's frustrating as I'm now having to either cast Premier Sports from my phone or use the TV's own app which is a bit clunky.

This message was authored by: Madzia18pl

Re: Premier Sports app issue

Got the same bloody problem!! Has anyone managed to find any solution for it?

Can't watch my hockey!!

This message was authored by: Audrey+ST

Re: Premier Sports app issue

I went into App on tv last night and it was gone!  I also logged out from phone app and scanned QR code to configure tv with phone app.   Good luck everyone

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This message was authored by: agmbrasil

Re: Premier Sports app issue

I have managed to get rid of the notification by pressing the number 1 on the remote whilst the accept all button was highlighted. 

This message was authored by: Audrey+ST

Re: Premier Sports app issue

What a carry on lol.  If it returns i'll try that.

This message was authored by: Madzia18pl

Re: Premier Sports app issue

Put it on yesterday and it was still there.. the  trick with pressing 1 didn't work at all.. then I went back to home and looked at settings etc etc if I can do anything. When I came back to the app it just randomly disappeared by itself.. hopefully that means that sky decided to sort out the problem.

This message was authored by: Mowbz

Re: Premier Sports app issue

Have been having the same issue. Found if you jest leave it for two minutes it disappears on its own. Not ideal, but you can use it.

This message was authored by: Lpat

Re: Premier Sports app issue

Waiting for me also worked after having the same issue

This message was authored by: trevforum

Re: Premier Sports app issue

Posted by a Superuser, not a Sky employee. Find out more

The app has been updated.  You need to relink to your puck via a QR code.  

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Sky Stream, Sky Glass, Panasonic DX902, Pioneer LX-901 7.1.4
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